1. What is TextProf?

TextProf is the software distributed by TextProf International Inc., which consists of a Professional Text Message System and a Communication Aid. The software’s Text Message System and Communication Aid can be used both separately and as one system.
Our product has been created with the aim to improve communication through mobile devices and to be linguistically as accurate as possible and thus enhance user experience.

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2. Who can download the TextProf system?

The TextProf system is currently available for download on Android mobile devices worldwide. TextProf will soon be developed for the Apple, BlackBerry, Symbian and Windows mobile operating systems as well.

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3. Does the TextProf system require Internet connection?

The great advantage of the TextProf system is that it does not require any Internet connection; it uses the existing mobile network.

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4. How much does it cost to download the TextProf system?

The single download fee of the complete TextProf system is only 2.97 CAD.

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5. How does the Text message part of the TextProf system work?

The Text message part of the TextProf system is based on our unique compression technology. The message will be compressed before sending the Text message, and it will be decompressed before opening and reading takes place. See: Video.

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6. Is it necessary to install the TextProf system on both the sender and the receiver device to be able to successfully send the Text message written in TextProf mode?

Yes. It is essential to install the TextProf system on both the sender and the receiver device to be able to successfully send your Text message written in TextProf mode.

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7. Is the Text message part of the TextProf system more efficient than the Text message standards currently available?

Yes. The Text message part of the TextProf system is a lot more efficient than the Text message standards (Unicode standard and GSM 03.38 standard) currently available: with the help of the new TextProf technology it is now possible to send even three times longer messages in one Text message, in 31 languages, using accurate characters!
Of course, our system can also write, send and receive traditional Text messages (that are based on the Unicode and GSM 03.38 standards).

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8. How long and how accurate are the Text messages that can be sent with the Text message standards currently available?

Currently, a maximum of 70 characters can be sent in one Text message, if you want to use accurate characters (proper, accentuated letters). This solution is based on the so-called Unicode standard, which enables users to send linguistically accurate messages.
To be able to write longer Text messages, many people use the so-called GSM 03.38 standard in Latin languages, which enables users to send 160 characters in one Text message. This solution, however, is not capable of displaying or sending the characters of several Latin languages.

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9. How can I read received TextProf messages?

Due to the peculiarity of the system received TextProf messages can only be read in the TextProf program. Received TextProf messages are stored in the Inbox of the internal telephone memory. Messages created in TextProf mode will always start with a „§ñ” identification mark, followed by a sequence of various characters and symbols.
You can open and read your received TextProf message on the Text message page of the program by selecting the Text message / Load - Phone menu, followed by the Inbox menu. If you select your received TextProf message in the Inbox, the system will automatically open and decompress the given message. See: Video.

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10. How much does it cost to send a TextProf Text message?

The TextProf Text message fee is equal to your normal Text message fee, however, due to the compression you can send a lot longer message in one TextProf Text message.

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11. How do I know that my TextProf message has been sent and delivered successfully?

Users will receive a notice similar to the traditional Text message delivery reports, if the TextProf message is sent and delivered successfully.

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12. In which languages can the Text message part of the TextProf system be used?

Currently, the Text message part of the TextProf system can be used in the following 31 languages: Bulgarian, Croatian, Czech, Danish, Dutch, English, Esperanto, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Latvian, Lithuanian, Maltese, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Turkish and Ukrainian. See: the Settings / Character language menu in the program.

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13. Why is it important to set the Character language in the Text message part of the TextProf system?

You can select the language of the text (characters) you will type in manually in the Character language menu. It is very important to select the language of the text you wish to type in! Otherwise, the program will not work with proper efficiency!

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14. How does the Communication Aid part of the TextProf system work?

The Communication Aid part of the TextProf system can be used most effectively through the Notes menu of the program. Using the browser of the Communication Aid you can insert predefined sentences and phrases, compiled into several categories, thus you can easily create and save as many notes as you need. Sentences and notes created in this way can be immediately translated and pronounced by your mobile device in perfect quality, currently in 7 languages. The Communication Aid is very useful, as you can set the translation and pronunciation between any of these 7 languages. See: Video.

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15. In which languages can the Communication Aid part of the TextProf system be used?

Currently, the Communication Aid part of the TextProf system can be used in the following 7 languages: American English, British English, French, German, Hungarian, Russian and Spanish.

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16. Do I also have to download the sounds that belong to the Communication Aid of the TextProf system?

To be able to fully exploit the Communication Aid part of the TextProf system you also have to download the sounds that belong to the Communication Aid. You can download the sounds per language through your computer, with a special downloader (TextProf Sound Downloader) to the memory card of your mobile device from the following link: TextProf Sound Downloader

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17. What do I have to do, if the “Connection failure” message appears during the use of the TextProf Sound Downloader?

The “Connection failure” message indicates that the program cannot communicate with the TextProf audio server. A possible reason is that the firewall blocks the program. The error can be eliminated, if you add the program to the list of safe applications (Exceptions).

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18. Is it necessary to disable the “User Account Control” (UAC) option in the Windows Vista/Windows 7 systems before downloading the sounds?

Yes. It is recommended to disable the “User Account Control” (UAC) option before downloading and copying the sound files! Alternatively, you can run the TextProf Sound Downloader program with system administrator rights.

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19. Can I use the Communication Aid part of the TextProf system without the sounds?

Yes. The translator part of the TextProf system’s Communication Aid works perfectly without the sounds, however, we recommend you to download the sounds as well.

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20. Is it possible to translate the sentences and phrases that are marked with a “red X” in the browser of the Communication Aid?

Yes. You can translate the sentences and phrases that are marked with a “red X” in the browser of the Communication Aid from any language to any language. The translation of more than 3500 sentences and phrases is supported per language. Out of the 3500 sentences and phrases, more than 1300 are also provided with sounds; beyond the translation your mobile device can also pronounce these sentences and phrases. Currently, the sentences and phrases that are marked with a “red X” can only be translated; the development of sounds is in progress.

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21. Can the TextProf system be used as a communication aid for people who live with communication disorders?

Yes. We have created special topics in the program for people who live with communication disorders; the sentences and phrases of these topics can be read on the screen of the user’s mobile device, furthermore the sentences and phrases can also be pronounced with the help of the mobile device. Our TextProf system can facilitate their lives in their own country or while travelling abroad. See: Video.

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22. What do I have to do, if the system is not able to display TextProf messages properly?

Certain Android operating systems are not capable of displaying a few special characters applied by TextProf. Please try to update the operating system of your mobile device!

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23. Are texts saved into the TextProf storage going to be lost, if I delete the TextProf system from my mobile device?

Texts saved into the TextProf storage are going to be lost, if you delete the TextProf system from your mobile device.

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We would like to call your attention that you can get further information in connection with the use of the TextProf system from the Help menu of the program and from the video links that can be found on our website!

Please contact us, if errors, problems arise during the use of our program, so we can be of assistance to you as soon as possible! Thank you in advance! Contact us